Returns & Exchanges
We want you to be completely satisfied with your Black+Blum purchase, which is why we offer a 30-day window for returns on all unused items in their original packaging. Should your product arrive damaged or if you have simply changed your mind, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the unused product in its original box, ensuring all components are included to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.